Terms & Conditions

Privacy Policy

Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill you specific request. This information is only used to fulfill your specific request. We don't store any credit card or other payment information. All payment information is processed by payment gateway through http://www.paypal.com.

Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Privacy Contact Information
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

By e-mail: sales@speedyracer.com
By Phone: (219)923-5883

We reserve the right to make changes to this policy. Any changes to this policy will be posted.

Shipping Policy

• We normally ship our products out as quickly as possible. Our products will be shipped within 24 hours of your order being placed except holiday and weekend.
• We are using FedEx Ground for all our domestic shipment. Customer will receive TRACKING NUMBER once ITEM(s) leaves our warehouse
• We do not ship to P.O. Boxes.
• If you by chance order an item that is out of stock, we will notify you immediately and ask if you want to wait for the item to become available, order another item, or cancel your order all together.
• For special/express shipment, please contact us within 12 hours after order placed(extra fee may be charged)

Return and Exchange

•     We can only issue an refund or exchange if the item is received defective or incorrect item shipped. Please inspect your order upon receipt. No claims will be honored after 7 days of delivery.
•     All exchange items MUST be in brand new condition which means the item is never installed and kept in the original packaging, otherwise a 15% restocking fees will be charged.
•     We will not resend product before we get the returned item from customers.
•     All shipping and handling fees are non-refundable in any circumstances.
•     All items are brand new unless otherwise stated.
•     Professional installation is highly recommended. Buyer assumes all risk on shipment and usage. Item is auction "AS IS", unless the warranty is stated in item description.
•     We do not answer emails on weekend, and we will reply all emails in the order it was receive.

Warranty Claims

•   We are offering basic three months store warranty; Some parts are covered by manufacturer's warranty which may be longer than store one; If customer would like to buy longer warranty, please contact sales@speedyracer.com for the quote on individual product
•     If a part was successfully installed, went into service, and then failed, it may be eligible for warranty replacement. You must report to us through our email within 14 days of the failure, we will issue a Return Merchandise Authorization (RMA) number. Parts that are covered by a manufacturer's or our Store's warranty may be returned for exchange for like product replacement. Refunds are not issued on warranty items.
•     The customer is responsible for all freight charges incurred with the exchange. This includes the original freight cost to the customer.
•     Only items authorized for warranty service that pass warranty inspection will be processed. Unauthorized customer warranties or warranty items that do not meet warranty criteria as stated by the manufacturer and/or speedyracer, or do not pass a warranty inspection will be denied and returned, if requested, at the customer's expense. Unclaimed denied warranty returns will be destroyed.
•     We are only responsible for product replacement per the manufacturer warranty guidelines. No other responsibilities or warranties are expressed or implied.
•     Buyer is required to follow our return policy for warranty claim